International Shipping
We recognize the significance of shipping as a component of your overall shopping experience. Our objective is to ensure that your experience with us is optimal. To that end, we provide a premium shipping service that is both expeditious and secure.
We understand the anticipation you have for receiving your order, and we are committed to providing a comprehensive tracking experience. To ensure the safekeeping of your package, we will provide an international tracking code that will allow you to follow the journey of your shipment. This code will be included in your order confirmation email, along with instructions on how to track your package.
You can use the following websites to track your order:
Shipment processing times
All Orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.
If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.
Shipping rates & delivery estimates
Shipping charges for Your Orders will be calculated and displayed at checkout.
Estimated Delivery Time
|
Destination |
Estimated Delivery Time |
|
United States |
10-15 days |
|
Canada |
10-15 days |
|
United Kingdom, France, Germany, Italy, Spain |
8-13 days |
|
Netherlands, Austria, Switzerland, Czech Republic, Denmark, Finland, Greece, Ireland, Lithuania, Luxembourg |
7-16 days |
|
Mexico |
15-32 days |
|
Puerto Rico, Remote US areas |
15-25 days |
|
Brazil |
15-25 days |
|
Chile |
12-20 days |
|
Australia, New Zealand |
8-18 days |
|
Japan |
4-9 days |
|
South Korea, Philippines, Singapore |
7-14 days |
|
Thailand |
5-12 days |
|
United Arab Emirates |
8-16 days |
|
Saudi Arabia |
8-16 days |
|
Morocco |
10-15 days |
|
South Africa |
15-32 days |
Customs, Duties and Taxes
cngm5.com is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes).
Damages
cngm5.com is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions about this Shipping Policy, You can contact Us:
l By visiting this page on our website: www.cngmshop.com
l By sending us an email: cngmofficial@outlook.com
※ Please note that the delivery times are estimations only and are not guaranteed.